15 Jan 2014

Service Management Automation (SMA) Whitepaper

In a recent blog post I wrote about the importance of Windows Azure Pack and Service Management Automation and why I think, Windows Azure Pack isn’t just for Service Providers. I’m glad to release a whitepaper today, giving guidlines to deploy and manage SMA.

So what can you ecpect from reading this whitepaper?

  • Concepts and architecture of System Center 2012 R2 Service Management Automation
  • Prerequisites to deploy SMA in your organization
  • Installing and configuring the various SMA components
  • Basics on PowerShell workflow scripting
  • Creating and authoring SMA runbooks
  • Linking runbooks to SPF / VM Cloud action events
  • Interoperability with System Center Orchestrator Runbooks
  • Converting Orchestrator runbooks to SMA
  • Scaling an SMA infrastructure
  • Extending SMA with custom modules

Additionally you’ll find a collection of useful links on SMA, PowerShell workflow concepts and Windows Azure Pack.

Special thanks go to Michel Lüscher and Kristian Nese for their time invested to review the whitepaper.

Download the whitepaper here in the TechNet Gallery

I hope this document can help you with a fire start on Service Management Automation.

Happy reading!